AT&T is a highly popular email service provider. The company is known globally for its secure and feature-packed email services. But no email service can truly be free from every error. This is the case not only with AT&T but with many other services like Yahoo and Gmail. Every once in a while, people receive a pleasant surprise because they encounter some error. With regard to AT&T, one problem that is commonly reported is that AT&T email is not working. People who want to send instant mail are unable to do this task due to this problem. But there is also a solution to the error. In this guide, you will find all the effective fixes.
Problems Behind ATT Email Not Working & Their Solutions
Users face different types of errors regarding their ATT emails. These errors, along with their troubleshooting steps, are outlined below.
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Cannot Sign In to ATT Email Account
Solution:- One of the most common AT&T email not working error is related to login issues. If you are facing this, then you need to follow the correct steps to log in correctly. For this,
- Enter your username.
- Enter your password.
- Tap ‘Sign In’.
While performing these steps, make sure you are inputting accurate details. Check that you have a good internet connection. This way you will be able to log in easily.
Related Article- Access My Att Yahoo Email Account
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AT&T Email Account not Working with Outlook
Solution:- Have you set up your account with Outlook? In such a case, when encountering problems with AT&T email, you need to check whether you have typed in the correct outgoing and incoming mail server settings. If you notice that your AT&T is not working properly with Outlook, you should use Outlook in Safe Mode. Another way is to type in the correct configuration settings. Read on to learn the correct mail server settings for both IMAP and POP3.
IMAP
- mail.att.net is the incoming mail server.
- mail.att.net is the outgoing mail server.
pop 3
- att.net is the incoming mail server.
- att.net is the outgoing mail server.
Keep in mind that if you have an antivirus installed, it can disturb your email account. In this case, you should try disabling it temporarily and see if you are still facing this error.
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Email Programs or Application Problems
Solution:- If you have not upgraded your email security through email program or app, then you will definitely face problems like att.net email not working. Do the following:
- First, check that you have an uninterrupted internet connection so that you can receive updates.
- Check that there are no matches in the Outbox folder.
- If you are facing error codes while working with email service, fix them immediately.
- Make sure the AT&T server is not down in your location.
- Configure correct ATT email settings.
Related Article- Reset My Att Net Email Password
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AT&T Email is not Functioning on Your iPhone
Solution:- When you use your AT&T account on iPhone you can easily access email services wherever you are. However, sometimes users report that ATT email is not working on iPhone. If you are also facing similar problems, then the steps given below are for you.
- Check if your iPhone is connected to a good network.
- Delete the AT&T account and add it again. To do this, follow the instructions below.
- Navigate to the section of ‘Settings’ and tap on ‘Mail Contacts & Calendars’.
- Click ‘Add Account’ and then click ‘Other’.
- Input the required information after clicking ‘Add Mail Account’.
- Select ‘IMAP’ and input the required details for the incoming mail server.
- Now, for the outgoing mail server, select ‘SMTP’ and input the required information.
- Save all changes and restart your iPhone
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AT&T Password Doesn’t Work
Solution: – Have you just found out that your AT&T password is not working as it should? This means that either you have forgotten it or it has been hacked. This is usually the result of AT&T email not working. Reset your ATT email password with the following steps.
- Navigate to AT&T’s login page.
- Tap on the link ‘Forgot Password’.
- Next, input your User ID, Last Name and then fill the captcha.
- Tap ‘Continue’.
- Select ‘Security Question’ and answer it. You can also select ‘Temporary Password’ and receive the code on your mobile number or mail address.
- Follow the dots you see on your screen to finish the password recovery process
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6. Can not Send or Receive Emails
Solution:- Many people are unable to send email from their AT&T account. If you also face this problem, then you need to make sure that you are not making the below-mentioned mistakes.
- Make sure you are not exceeding the maximum size limit for email attachments.
- Make sure you are not typing the wrong email address of your recipient.
- And, make sure you haven’t blocked the recipient by mistake.
If you aren’t able to receive emails, then pay attention to the points below.
- Login to your account on any other web browser.
- If you have created any filters for your account, remove all those filters. Then, request your sender to send you the email again.
- Delete all cookies and cache on the browser. Then sign in again. You also have the option to reset the browser.
Check your account, settings, connectivity, and browsers
AT&T Mail account and settings
- Be sure your email meets message size limits. If your email is too long, it may not be sent successfully.
- Make sure you’re using the correct recipient email address. If you aren’t, you may get error messages like Failed Delivery or Problem Found – Message Not Sent.
- Sign out of your email account, and then sign back in.
- Check your spam folder for missing messages.
- Review your settings. Select the gear icon, then check:
- Blocked addresses: Make sure you aren’t blocking addresses you want to get email from.
- Filters: Check that emails are going to the correct folder.
- Confirm you haven’t been hacked. Your account may be compromised if you’re:
- Missing emails
- Receiving emails from your own email address
- Getting complaints about spam coming from your email address
- Seeing a display name that’s different from the one you set up
Connectivity or browser issues
- Open your AT&T Mail in a different web browser. For example, if you normally use Google Chrome®, try Firefox®.
- Verify that your browser accepts cookies. Then, clear your cookies and cache. You’ll find this info in your browser’s Preferences, Settings, or Options menu.
- Enable JavaScript, and make sure it’s up to date. You’ll find it in your browser settings or options.
- Disable browser tools or add-ons to see if they’re causing issues with email access.
- Enable Adobe Flash Player, and make sure it’s updated.
- Check on the settings of your firewall, antivirus programs, and anti-spyware software. They can cause a conflict with email programs and web browsers. Disable them one at a time and try to access your email. Don’t forget to turn them back on once you know they aren’t causing the problem.
Final Words
Now you know the exact way to fix your ATT email failure. However, it is possible that the problem may persist even after applying the various techniques mentioned above. You don’t need to panic at that time. Contact the AT&T email support team as soon as possible. Support professionals are there to guide and assist you in resolving all ATT email related problems. They are only a phone call away.