taxi app development
taxi app development

Features, Benefits, and Cost of On-Demand Taxi Booking App Development?

Taxi booking apps service is definitely a good idea for businesses, startups as well as entrepreneurs because of their convenience and mobility.

Aren’t you pleased with the notion that taxi booking services have outsold traditional taxi service? In the present, many people are shifting from personal automobiles to public mobility services to ease their commute. Nowadays, car-pooling and ridesharing apps have become a frequent option for many.

As you’ve seen, Uber completes 1.44 billion rides every quarter. And the number of trips that occur quarterly rose by 24% by 2020 because of the pandemic that is sweeping the globe. Additionally, Statista predicts that the annual growth rate of the ride-hailing service market will hit $126 million by 2025.

What factors affect the global ride-hailing industry?

One of the most difficult issues facing this ridesharing market is to create a sustainable and viable business model that is sustainable. As we all know, the level of competitors of aggregator taxi booking app development is extremely high. The ridesharing market currently is dominated by the industry’s top players such as Uber, Ola, Lyft And Didi dominate the ridesharing market. This market has a low barrier to entry but the introduction of new players provides more subsidy and lets customers switch to them without cost. All of these elements make it challenging for ridesharing apps to come up with a business model that is sustainable and profitable as well.

For instance, Uber – A dominant taxi aggregator app, is planning to transfer their China business over to Didi and is focusing its efforts on India as it is the fastest-growing market for taxis.

In this scenario how do you create an mobile application development for taxis that is sustainable and can be profitable?

Check out this blog to find the answers to the following questions:

  1. What’s the most important characteristics of a taxi booking app?
  2. What does it cost to build an app to book taxis?
  3. What steps are involved in the development of taxi apps?
  4. What technology is employed in the creation of a cab-booking application?

Features & Tech stack for Taxi App Development

For those who are new to the field, it is highly recommended to develop an application that’s native to the taxi industry. This allows you to develop a customized taxi app for each operating system , which guarantees greater speed, security, performance and access to the built-in features of smartphones like GPS and maps.

An average taxi app comprises three-handed over the driver app as well as a passenger app. There is also an admin panel to manage administration and business operations.

The primary features in the development of taxi apps on demand are as below:

Passenger App Features Driver App Features Admin Panel Functionality
Login & Registration Registration Secure Login
View Profile Driver Profile & Status Location & Fare Management
Taxi Booking Trip Alerts & Information Driver and Passenger Management
Fare Calculation Route Tracking & Navigation Vehicle Management
Payment Passengers Review & ratings Booking Management
Push Notifications Receive & Track Earnings Check Ratings & Reviews
Driver’s Ratings & Review Booking Cancelation Notification Management
Messaging System Messaging System Integration with Google Analytics
Ride History Push Notifications Review Driver’s Order & Payoff
SOS Button For Customer Support Driver Delivery Reports Management of CMS and FAQ


You can also improve the app by adding certain advanced features and functions and you could also think about a few outstanding options that will enhance your app’s user experience.

Passenger App Features Driver App Features Admin Panel Functionality
Pickup place Driver destinations Manage dispatchers
Ride cancellation Earnings from Quest Another option to build an effective brand name by patchier panel
Split payment Time to wait Control the refunds
Interactive map Heat maps Management of discount and promotion
Future ride Forward dispatch SMS alert settings to alert you about specific travel
Book for someone else Future ride settings
Locations that I love Currency and country settings for currency and country
Discounts, gamification, and referral rewards Heat map
Voice recognition Surge pricing
Waiting list Flat pricing
Hidden passenger phone number

How will the development of taxi apps help your company?

In addition to providing customer convenience, on-demand taxi services can also streamline your business processes and provide the following business benefits:

1. Opportunity to gain more visibility

Taxi booking apps on demand like Uber or Ola have already surpassed traditional taxi service. With more customers interested in booking taxis on the internet using applications for mobile devices, growth of a taxi booking application will give you more visibility and also connect with more customers. Be sure to update your app regularly to gain more loyal customers.

2. Data Accumulation

One of the major benefits of investing money in the development of taxi apps is that you have the chance to gather and save valuable information about your client. The information in the form of email addresses, contact information as well as other information would later be used for an email survey, marketing via email as well as other sales-related actions.

Additionally it is also possible to monitor crucial details such as frequency of bookings for cabs along with the duration and time in a single ride, the average number of rides per month and many more. This data will enable you to send a customized email to your customers, leveraging coupons, special offers and discounts that are attractive and thus increasing retention of your customers.

3. Brand Recognition

Taxi aggregators such as OLA as well as Uber have already taken over the market of on-demand with their enthralling services. It’s hard to be recognized as an “dominant player” in the logistics sector. However, you can create a brand that is successful through the use of unique USP features and modifications. You can also create an effective brand.

Three key aspects play a part in helping to increase your brand’s awareness that can help you increase customer satisfaction as well as trust and credibility. This is achievable by creating an intuitive, user-friendly online taxi booking system that is a compelling user interface that addresses the customers’ requirements with a compelling user interface. In the future, you could make updates on a regular basis to improve your image and offer a secure hand to your rivals.

4. Customer’s Feedback

Similar to any other app, its brand image is determined by its customers’ comments and reviews. They can assist you in improving your services even more, and in that way, your business is able to stay ahead of trend. Because the taxi service of old did not have an app that could provide such services, you can take advantage of this feature to enhance your application.

What does Taxi app development cost?

It’s true that mobile application development isn’t provided at a fixed price. The cost is determined by the various variables involved in the creation of an on-demand taxi booking service. The cost of a basic taxi app could cost between $15,000 and $50,000. Be aware of the factors that influence the cost of developing an app for taxis:

  1. Features & Functionality
  2. Technology Stack
  3. Development Platform
  4. Application Complexity
  5. Time & Resources involved in App Development
  6. App Updating

Here’s the estimated breakdown of cost for the application for booking taxis:

Development Android iOS
Native Development $10,500 $13,000
UI/UX Design $4,000 $4,500
Backend Development $5,000 $5,500
Admin Panel Development $4,100 $5,100
Quality Assurance $7,500 $8,800
Project Management $4,000 $3,600
Total $35,100 $40,500

Is it the best method to outsource the creation of a mobile taxi booking application?

It’s up to the individual. If you’re a business owner that is aware of technical issues but lacks the resources to build an app, in this scenario, you may transfer the entire process in the hands of a taxi booking app development company that has the necessary skills and knowledge to meet your needs.

What is the expense?


The location of the team’s members is not the only thing that influences the overall cost of developing an Uber-like taxi app. The size of the team and engagement duration, as well as levels of experience, as well as the technology stack all play a role. If you choose to hire an engineering team located within the USA as well as Western Europe, chances are you’ll pay more. The average hourly rate for development professionals in the US can be up to $80 – 150 per hour.

Employing a development team from ASIA is the best option for those with a small budget for development since the hourly average is considerably less ( $15 to $30 per hour) in comparison to the USA or European countries.

  1. Africa The average wage is $20-50.
    • Egypt
    • Kenia
    • Nigeria
    • Morocco
  2. Asia 15-25 dollars per hour
    • India
    • China
    • Vietnam
    • Pakistan
    • The Philippines, etc.Global software development rates
  1. Eastern Europe: $15-50 per hour
    • Ukraine
    • Russia
    • Belarus
    • Poland
    • Czech Republic, etc.
  2. Latin America: $15-25 per hour
    • Argentina
    • Brazil
    • Chile
    • Mexico
    • Costa Rica

Don’t be afraid to try launching a basic version of your application. Then, you’ll always have the chance to upgrade it when and if needed.


About itsmeroy

Roydano is the head of the business development team at Soft Suave, a leading mobile app development company that makes app ideas into reality by providing unique mobile app development across iOS, Android & Cross platforms.

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