Highlighting The Significance Of Software Testing In Telehealthcare

People are now expecting telehealthcare applications to shift their focus from a business-centric approach to a patient-centric approach. All in all, what they need is satisfaction in the overall use of the application. This highly depends on the success and the functionality of the application which is, directly or indirectly attained by software testing in telehealthcare solutions.

The use of Telehealth services has increased by 38% over the last two years, as shared in a report by McKinsey and the outbreak of covid-19 has even skyrocketed this.   

Also, as per a recent mhealth research study, more than 25 percent of physicians in America use at least one telehealth application. while around 93 percent of doctors in America believe that patients would receive better health care facilities through mobile applications

The Ultimate Significance of Telehealth Applications 

  • Telehealth applications are far more accessible and flexible for not only doctors but also, patients.  
  • They are also not limited by geographic and time limitations. That’s what also makes their usability highly efficient.  
  • With the arrival of these applications, real-time connectivity of patients with doctors has been possible in the comfort of their homes.  

Need for Quality Assurance and Software Testing in Tele-healthcare 

Healthcare has always been a matter of concern. Therefore it becomes necessary to look for precision in them. Imagine the wrong medication being sent to someone who is having a different disease. Therefore, testing for such software or apps becomes even more crucial!!  

  • The proliferation in Tele-healthcare Market   

Global newswire, states that with the ever Mushrooming and increasing technology and prevalence of smartphone users, it’s easy to estimate that there has been a rapid surge in the Tele healthcare market which is estimated to grow even more in the future. 

  • Multi-functionality of  Tele-healthcare apps   

The proliferation in popularity of telehealth application tools indicates that they are being utilized by millions of people for numerous activities. This includes looking at their sleeping pattern, tracking heart rate, and tracking health and fitness metrics on regular basis. 

  • To enhance the quality of Telehealthcare apps  

Regardless of all the Hype created for the telehealthcare market, it has been noticed that almost 98% of digital health startups tend to fail. This is due to poor usability, functionality, and a futile and unsatisfactory user experience.  

This is where testing for telehealthcare applications become crucial, for ultimately disseminating high-quality end product, thereby satisfying the customers.   

  • High stake for healthcare apps  

Also, in comparison to other applications, the stake for healthcare applications is much high, because directly or indirectly the lives of patients are dependent on the performance of the app. Just imagine how threat full a scenario can be,  where the wrong medication is administered to a patient.   

  • Proper analysis of the functionality of the app.  

This is why to make sure the proper verification of healthcare metrics, test cases, and test scenarios should be specifically designed to determine the performance and usability of the application. 

  • The surging requirements of users   

The cost of healthcare services has substantially increased more than ever before. This has given a rise to consumerism culture in the Tele healthcare industry. People using the app now expect a very comfortable, flexible, and a retail-like experience from these applications. 

  • Intense competition 

Also, catering to the fact that there is a lot of intense competition when considering the plethora of applications being available to the users. In this case software testing and quality assurance play a vital role in the survival of these applications on customers’ stop list of choice. 

  • Software testing enhances security  

Ensuring data security and stability is of utmost importance for all sorts of applications. Testing in such cases helps to make the app more secure and thereby further fosters the optimal user experience.  

  • Improved Brand goodwill  

Delivering quality of products that are not up to mark can make a bad brand reputation in the market. In this case, leveraging a good telehealthcare testing  service provider can make it a little less challenging for future projects to remain viable

  • Verification of Financial aspects  

Software testing of telehealthcare apps helps in verifying the performance and functioning of writing paychecks and making different sorts of payments.  

  •  Performance related issues 

As there are multiple users working on the Telehealthcare system to process the data. Therefore testing, in this case, helps in measuring the system’s performance to ensure there is no breakdown.  

Best Practices To Implement QA and Software Testing in Telehealthcare applications 

  • False-positive and false-negative testing 

These tests come into the role when the testers want to measure the validity and soundness of the test cases. They are often used to eliminate the possibility of false outcomes. Also, it reduces the brittle nature of test cases.  

  • Functional testing for healthcare applications:  

As the name suggests it focuses on testing the functionality of the application against the designed document, the use case cases, requirements, and other specifications.  

  • Compatibility testing for mHealth solutions :  

It verifies and checks whether the software system is able to function properly on multiple operating systems, networks, mobile devices, and environments.  

  • Cross-browser software testing in telehealthcare

This type of testing helps in determining whether the application is able to perform adequately on multiple browsers or not. 

  • System integration testing in healthcare applications

After the individual units are tested separately. The testing team then tests for the connectivity between the multiple components.  

  • Performance software testing in telehealthcare

It tests the non-functional aspects and measures the quality features of the application like reliability, stability, and availability. 

  • Interoperability testing in healthcare applications

This type of testing ensures that the software application is able to interact with different modules and systems without any compatibility issues. 

Wrapping up

To experience the expeditious growth in the healthcare industry globally, it is necessary to opt for quality software testing services for your telehealth software and application.  

About Kanika Vatsyayan

Kanika Vatsyayan is vice-president, delivery, and operations at BugRaptors, a certified Quality Assurance and Software Testing Company. She is a QA professional with a grip on several leadership positions such as test program planning, innovation, and process transformations. From quality control to test leadership, test practices, and assurance strategies, Kanika is a seasoned expert with influential tech skills. Besides this, she has a knack for writing and therefore has published countless articles and blogs educating audiences across the software testing industry.

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