How Dynamics 365 Commerce Matters In Your Business?

Intelligent commerce, Why it matters to your business

In the digital era, organizations have multiple ways to flourish their businesses. It is related to how you take advantage of new growth opportunities to expand your business. It is important to keep in mind that today’s business is now digital, customers are expecting a frictionless experience when making a purchase via online or in-store like Dynamics 365 Commerce. In the world of digital, one of the key factors that drives business growth is the customer experience.

Technology helps you meet customer expectations by allowing you to do business through every medium/channel. Customers when receiving such delightful experiences across different channels, they feel motivated to visit your in-store or digital store again. They even recommend your brand with their friends and relatives. This helps to accelerate business growth and revenue.

Intelligent Commerce to accelerate business revenue

Intelligent commerce solutions like Microsoft Dynamics 365 Commerce is a better way to meet your customer expectations by delivering unprecedented shopping experiences across various channels. It relies on AI technology to deliver the best experience possible. Intelligence commerce effectively combines omnichannel and digital commerce retail strategy.

What is omnichannel retail?

Omnichannel retail combines all the traditional and emerging channels to deliver seamless shopping experiences to customers. In this retail strategy customers can interact with various channels to make seamless purchase. For example, customers can buy as per their choice, i.e., via mobile, in-store or online, or desktop.

What is digital commerce?

Digital commerce allows customers to purchase their desired products via online channels. It is an effective marketing tool that your business can take advantage of to drive revenue and growth.

Take your business the next level with the leading Microsoft Partners

Your business can buy Microsoft Dynamics 365 Commerce from the leading Microsoft Dynamics 365 Partners. Their Dynamics 365 professionals will help you choose the right Dynamics 365 license plan and deploy as per your needs and preferences.

If your business is in any of the Middle East or Asian countries (Pakistan or India), it makes sense to count on the expertise of Dynamics 365 Implementation Partners in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Pakistan, and India.

How Dynamics 365 Commerce benefits your retail business?

Dynamics 365 Commerce is a smart omnichannel retail solution that help your business thrive in the modern retail landscape with capabilities like intelligent commerce, digital commerce and more.

Take advantage of AI-driven intelligent commerce:

AI-driven intelligent commerce in Dynamics 365 Commerce helps businesses transform commerce via a range of capabilities. It allows you to grow business with cross-sell and up-sell opportunities – cross-sell and up-sell your products using AI-based recommendations. This helps customers to find products that are important to them.

Cross-selling is a selling method in which a different or related product will be put up for sale along with the customer’s primary purchase. And in the case of up-selling, the customer is persuaded to buy an expensive version of the chosen product. Cross-selling and up-selling accelerates customer experience, improves business revenue, broadens the choice of products or services, provides convenience and flexibility and more.

Dynamics 365 Commerce works with Dynamics 365 Fraud protection to safeguard you against payment fraud, account takeover and other payment anomalies. You can get the integration with the help of Dynamics 365 Partners.

Rely on AI to increase customer conversions. AI generated ratings and review capability in Dynamics 365 Commerce helps to enhance product selection and purchasing decisions       . Good ratings and reviews are essential to woo customers and improve customer retention rate.

Utilize context aware search facility that helps customers discover products easily. The context-aware product search is powered with Microsoft cloud search service called Azure Cognitive Search. And Dynamics 365 Commerce offers authoring tools and Accessibility insights to ensure customers have full access to page contents.

Utilize Digital Commerce capability

Dynamics 365 Commerce allows you to set up and launch your own website using visual page builder. It even provides ways to link the website to your existing online store. You can improve web experience with engaging content, images and other design elements to better engage site visitors. Improve your customer strategies with personalized web experiences.

Get a centralized view of everything including stock, products, pricing and promotions across all channels (physical and online channels). You can test your digital commerce platform by utilizing A/B testing and personalization tools. It allows you to test and personalize your digital channels. Dynamics 365 Commerce provides rich capabilities to empower B2B purchasing experience.

Dynamics 365 Commerce’s intelligent commerce and digital commerce capabilities are powerful enough to exceed customer’s expectations. Besides these, it offers many other capabilities to modernize your retail operations and deliver connected experience to customers.

To expand capabilities, the application can be integrated with other Dynamics 365 applications including Dynamics 365 Marketing, Dynamics 365 Supply Chain Management and others. So, when it comes to implementing the right intelligent commerce solution for your business, get expert guidance from reliable Microsoft Dynamics 365 Partners in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Pakistan, and India.

About IAXService43

Check Also

7 Top-Notch EMF Products for a Safer Environment

Highlights Understand EMF Radiation’s two types – extremely low frequency (ELF) and radio frequency (RF). …

Leave a Reply

Your email address will not be published. Required fields are marked *