fix broken outlook mailbox

How to Fix Broken Outlook Mailbox | Resolved

The mailbox of any email client is the heart and if nay thing happens with that then you will face multiple issues with your email client. Now, we know that PST or Personal Storage File is the mailbox file that Outlook uses to store all its data such as emails, contacts, calendars, tasks, and notes.

But what if, the Outlook mailbox gets broken or corrupted. This is not a hypothetical talk this is true there are many users of Outlook getting this issue. And if you are one of them and looking for a solution, then here in this blog we are going to elaborate on some techniques to fix broken Outlook mailbox.

But before going toward the solution part first let’s understand the what are the reasons that are responsible for broken or corrupted Outlook mailbox.

Reasons for Broken Outlook Mailbox

  • Appropriate System Termination – Suppose you are working on your system and Outlook is running. Now while Outlook running if your system gets shut off due to any reason, then you will notice this broken Outlook mailbox or corrupted PST file.
  • Forcefully Outlook Termination – If you are working on Outlook and if you forcefully shut off the Outlook application, then you will notice this type of issue with your Outlook mailbox.
  • Oversized Outlook Mailbox – The third reason for the broken Outlook mailbox is an oversized Outlook data file. Because Outlook has a certain storage limit and if you are exceeded that limit, then you will notice data deletion, data file corruption with your Outlook PST file.
  • Virus or Malware Attack- We hear about data breaches and account hacking all the time. And all of this is accurate in some way. Outlook data corruption can also be caused by a virus or malware attack.
  • Using Outlook Data File on Network – Although the Outlook data file is not designed for network sharing, some users are using it on the network. As a result, they experience broken mailbox issues with Outlook.

Now, we hope that you are aware of the reasons for this issue. So now without ado let’s move towards the solution part

How to Fix Broken Outlook Mailbox

Whatever the cause of the broken Outlook mailbox, Here in this section we are going to discuss the free method that will help you to fix the broken or corrupted Outlook mailbox.

As we said early, that corruption or broken data file in Outlook is fairly frequent, and many Outlook users are experiencing this problem. As a result, Microsoft offers scanpst, its own Outlook inbox restoration tool.

Yes, Outlook includes its own inbox repair tool that assists users in repairing corrupted Outlook data files and is quite competent in doing so. But, unfortunately, this utility can only fix minor data damage and header details of a corrupted PST file.

But to use this utility, you must first locate the Scanpst.exe file, because the location of the Scanpst file depends on the Outlook version. Now, this is quite a tough task to do, so in this section, we have discussed all the location paths of Scanpst.

Location of Outlook Inbox Repair Tool

Location For Outlook 2007

C:\Program Files\Microsoft Office\Office12

Location For Outlook 2010

C:\Program Files\Microsoft Office\Office14

Location For Outlook Outlook 2010 64 bit

C:\Program Files (86)\Microsoft Office\Office14

Location For Outlook 2013

C:\Program Files\Microsoft Office 15\root\office15

Location For Outlook 2016 & 2019

C:\Program Files\Microsoft Office\Office16

1. After locating the Scanpst double click on the utility.

2. Click on the Browse button to add the broken data file.

3. Once you have added the PST file it will start the scanning process.

4. After the scanning, you will see a pop-up Repair message.

5. Click on the Repair button to fix the broken Outlook mailbox.

Note: The above process is quite useful but in the situation when users need to fix a highly corrupted or broken mailbox, then this utility does not work in so effective way. In fact, this free tool is only capable to repair the header part of the Outlook mailbox. And if the mailbox is oversized, then this utility will not able to fix the error.

Now, the question is that what is the best option to fix broken Outlook Mailbox? So, this is also your question, then keep reading the blog to find the most effective and best way to fix this issue.

Prime Method to Fix Broken Outlook Mailbox.

As we said that Outlook inbox repair tool is not capable to fix highly corrupted PST files, then fix the highly broken or corrupted Outlook data file in just a few clicks. Try SysTools Outlook PST Repair Tool, the tool does not just repair the corrupted or broken mailbox but also provides you the option to recover deleted data from the Outlook mailbox.


If you are seeking a solution to fix broken Outlook mailbox, then the above blog helps you a lot. Here we have discussed the two best approaches to fix the corruption of the Outlook mailbox. So, now it is up to you to choose the right method as per your choice.

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