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One of the major stakeholders of your jewellery business is your employees. If you have a retail shop displaying all your jewellery items, then you need to have quality employees to interact with your customers. It’s important to hire the right person for such a role because they will be one of the factors that determine the quality of experience your customers will have. So here are a few tips which will help you to hire the right employees for your jewellery store.
1. Hire before requirement
Always try and hire before there is a requirement. This will ensure that you choose the best candidate without any compromises which you may be forced to do when you really need someone to take over immediately. You should always try to spot people who would be great for your business before there is a job opening. For example, if you meet any salesperson during your general shopping who you think would make a great employee for your jewellery store, you should pass on your business card to them incase they’re thinking of a job change. Alternatively, you could reach out to potential employees via social media and keep an eye out for the ones who meet your requirements.
2. Chart out an interview process
The interview process for hiring the candidate should be well planned especially if the hiring is being done by a regional store manager. A list of suitable questions should be prepared which will help you determine the right candidate for the position. You should pick questions in a way that should help you get to know the candidate more and also be familiar with the kind of answers you are expecting. You should also remember to ask them their expectations in order to get an insight into what they value in the position they are being offered.
3. Pay attention to presentation
Certain attributes of a person like how a person talks, dresses and handles a tough situation are key elements that will decide whether they will be good as a salesperson. You will need to ascertain these elements by noticing the little things that the candidate does. Notice if they come on time for the interview. This will tell you how much they value this job. Pay attention to the way they talk. Notice if they can speak well and if they can engage the customer. If your staff can connect with your customers on a personal level and enhance the customer experience like the ones at Hatton Garden Jewellers London then the customer is likely to come back and also refer their friends to you.
4. Set the tone of the job offer and communicate your expectations
When you hire a candidate as an employee you must always show enthusiasm about having them on board. This will make them give their best at work and also show how committed you are to your business. At the same time, you should make sure that the candidate understands your expectations from them and the standards they are supposed to meet every day in order to avoid any kind of confusion later on.
5. Work environment and compensation
You should be aware of the kind of salary and perks that your competitors are offering to their staff. Having a happy and satisfied workforce will allow them to refer their friends for a similar job so that you have a constant pool of candidates from which you can hire quality people. Hence, along with a good salary giving your staff certain benefits such as flexible work timings and overtime allowances will certainly help you hire deserving people who give their best at work.
Be it for a Hatton Garden Engagement rings store or a fashion jewellery store, following these tips while hiring will help you get the best candidate for the job and will definitely make your business grow.
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