Service Robotics Market Revenue Growth and Quantitative Analysis Till 2030


The global service robotics market size is estimated to grow from USD 21.4 billion in 2020 to USD 65.23 billion by 2027, at a CAGR of 28.17% from 2021 to 2027. Service robots in the military and defense sectors are gaining popularity for new applications, like bomb disposal. For instance, in December 2018, it was announced that the British Army would deploy bomb disposal robots, Unmanned Ground Vehicles (UGVs), which are equipped with high-definition cameras, an adjustable manipulation arm, and advanced haptic feedback, among others. Harris Corporation has been awarded the contract to deliver its T7 UGVs (56 robots) by December 2020 to the UK government.

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South Korea, Japan, China, and Singapore are making considerable investments in AI R&D, including AI interface with robotics. These recent efforts made by countries in Asia are rapidly narrowing the gap between their region and the United States. The market has also seen an influx of new companies, backed up by venture funding, including robotics companies, with robots for niche or specific tasks. Regulatory bodies, such as the FDA and USDA, have been encouraging these new startups to launch their solutions into the market for industries from food processing to the healthcare sector.

The factors mentioned above are expected to drive the adoption of service robots over the forecast period. Additionally, the increasing demand for automated solutions from dynamic industries, like e-commerce/retail, is also expected to drive the deployment of service robots, making the segment faster growing than the industrial robots segment. The service robots market is fragmented and comprises several global and publically traded companies vying for attention in a somewhat contested market space. Further, major strategic decisions in publicly listed service robot companies are expected to change the competitive landscape. For instance, the acquisition of Bastian Solutions, a significant material handling company, indicates Toyota Industries’ intention to strengthen its presence across the North American materials handling solutions industry amid the e-commerce boom.

Global Service Robotics Market Dynamics

Drivers: Increasing Demand for Automated Solutions from Dynamic Industries and Robot Innovations

Service productivity and process improvement have gained importance across the service industry, as they can dramatically drive down the delivery cost. Supported by this are the robot innovations taking place, allowing these service industries to operate autonomously, with augmented human capability and capacity. More extended training and onboarding, rising benefit and compensation rates, and shortages in labor are some of the significant factors driving more and more warehousing, distribution, and fulfillment facilities to invest in automated solutions. As technology improves and the applications become broader and more flexible, robotics is being adopted by a more significant number of warehouse operations across regions.

The increasing level of e-commerce business has led prominent retail vendors to adopt logistics and warehouse service robots, such as AGVs. For instance, Kroger entered into a partnership with United Kingdom online supermarket, Ocado, to use its technology to manage warehouse operations, automation, logistics, and delivery route planning, in the United States. This partnership is set to revolutionize the retail sector with the aid of AMH equipment in the region.

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Restraints: High Cost of Installation

The higher costs of robotic systems are associated with effective and robust hardware and efficient software. Automation equipment includes higher capital expenditure required to invest in automation technologies (an automated system can cost millions of dollars to design, fabricate, and install). Moreover, these products need periodic maintenance, and the pressure lies on the end user of that equipment, which faces maintenance costs through the robots’ lifetimes. For instance, the price of da Vinci, a surgical robot, is about USD 1.5 million and costs around USD 1,900 in replacement parts per operation. These factors are expected to challenge the adoption. These products also require a higher level of maintenance than a manually operated machine. Generally, they have a lower degree of flexibility regarding possible products (even flexible automation is less flexible than humans, the most versatile machines of all).

Scope of the Report

The study categorizes the service robotics market based on component, type, environment, end user, and regions.

By Component Outlook (Volume, Thousand Units, Value, USD Million, 2017-2027)

  • Hardware
    • Airframe
    • Sensors
    • Cameras
    • Actuators
    • Power Supply
    • Control Systems
    • Navigation Systems
    • Propulsion Systems
    • Others
  • Software

By Type Outlook (Volume, Thousand Units, Value, USD Million, 2017-2027)

  • Professional
  • Personal and Domestic

By Environment Outlook (Volume, Thousand Units, Value, USD Million, 2017-2027)

  • Aerial
  • Ground
  • Marine

By End User Outlook (Volume, Thousand Units, Value, USD Million, 2017-2027)

  • Logistics
  • Military and Defense
  • Medical and Healthcare
  • Public Relations
  • Construction
  • Agriculture

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By Region Outlook (Volume, Thousand Units, Value, USD Million, 2017-2027)

  • North America (US, Mexico, Canada)
  • South America (Brazil, Argentina, Peru, Colombia, Rest of Latin America)
  • Europe (Germany, Italy, UK, France, Spain, Poland, Slovenia, Slovakia, Hungary, Russia, Czech Republic, Belgium, the Netherlands, Norway, Sweden, Denmark, Rest of Europe)
  • Asia Pacific (China, Japan, South Korea, Indonesia, Malaysia, India, Vietnam, Myanmar, Cambodia, the Philippines, Thailand, Singapore, Australia & New Zealand, Rest of Asia Pacific)
  • The Middle East & Africa (Saudi Arabia, UAE, South Africa, Northern Africa, Rest of MEA)

Professional Robots, by End-User, is estimated to be the fastest-growing segment during the forecast period

Based on the type, the global service robotics market has been segmented into logistics, military and defense, medical and healthcare., public relations, construction, and agriculture. Professional Robots accounted for theService Robotics Market fastest-growing segment with a CAGR of 27.42% during the forecast period 2021-2027.

Autonomous guided vehicles in manufacturing and non-manufacturing environments, outdoor logistics, personal transportation, and cargo handling are some of the significant service robots considered in the scope of logistics. The demand for service robots in logistics is on the rise, owing to the growing demand in the e-commerce sector, followed by the increasing efforts by industries to reduce the labor cost and optimize the processing speed. The primary application of logistics service robots is the use of mobile AGVs in warehouses and storage facilities for transporting goods. Singapore Technologies Engineering has developed robots that can be operated in warehouses, factories, and other spaces, in the logistics sector.

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Asia Pacific accounts for the highest CAGR during the forecast period in the service robotics market.

Based on region, the global service robotics market has been segmented into North America, Europe, Asia Pacific, South America, and the Middle East & Africa. The Asia Pacific witnessed the highest CAGR of 26.64% in the global service robotics market over the forecast period. The Asia-Pacific service robotics market is analyzed across China, India, Japan, South Korea, Southeast Asia, Australia, and the rest of Asia Pacific. In the Asia Pacific, the Chinese government has plans for the country’s robotics industry. The government has listed down the robotics industry, along with AI and automation, as one of the priorities of sectors for high-end development to push forward the transformation and up-gradation of the manufacturing industry. China is launching a seven-year autonomous agriculture pilot program in Jiangsu Province. Much like state efforts to robotics and other technology, the program is expected to experiment with new equipment and methods to bring China’s millions of polluting and unproductive farms into the information age. This is likely to provide immense benefits to the agriculture sector, thereby boosting the adoption of service robotics over the forecast period.

Key Market Players

The global service robotics market is fragmented into a few significant players they are Daifuku Co. Ltd, Dematic Corp., Swisslog Holding AG (KUKA), Northrop Grumman Corporation, Seegrid Corporation, Murata Machinery Ltd, Omron Adept Technology, Inc., Bastian Solutions Inc., JBT Corporation, SSI Schaefer AG, Grenzebach GmbH & Co. KG, Transbotics Corporation, Mazor Robotics Ltd, Smith & Nephew PLC, Stryker Corp., Intuitive Surgical Inc., Knightscope Inc., SZ DJI Technology Co. Ltd, and Kollmorgen Corporation. These market players are adopting growth strategies to strengthen their position in the market. Product launches and partnerships are the key growth strategies adopted by different key players in the market.

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