food delivery

The future of food delivery with an app like UberEats

A decade ago, food delivery would have formed a very small part of the restaurant and food consumption ecosystem. Today, however, a major chunk of restaurant food is consumed through food delivery to homes. The reason for this drastic shift can be attributed to the rise and the dominance of on-demand food delivery applications.

Uber, the company that spearheaded the on-demand revolution, rightly realized the importance of food delivery parallel to transportation, and it started its own food delivery wing UberEats. Although there have been competitors springing up left, right, and center, UberEats still continues to be one of the key players in this field.

It would not be an exaggeration to say that the future of food consumption lies in food delivery. It would have seemed a bit dystopian if it was said a couple of years ago, but the COVID-19 pandemic changed the landscape of food consumption and its inertia can be expected to continue for the next few years.

The assurance… In numbers

It has been observed that 60% of the consumers in the United States order delivery or take out at least once every week, and it is not surprising that the global online food delivery market is valued at more than a 10th of $1 trillion marks. It is expected to grow at a CAGR of 11% over the next five years.

63% of the customers have stated that they find ordering food from a food app more convenient than dining out with the family. It is quite understandable considering the coordination, the logistics, and of course, the time involved in getting ready factoring in for a Dine-in experience.

The average spending of a customer on UberEats is about $220 annually. This is a humongous number and the best part is that this value is distributed all across the price spectrum. Food delivery platforms have been found to be quite sticky. About 77% of the customers almost never leave the platform or switch to another app once they become accustomed to one.

A very clear sign that the landscape of food consumption is shifting is that digital ordering has grown 300% faster than dine-in since 2014, and it is to be noted that this particular piece of stat does not take into consideration the COVID-19 pandemic. The growth of UberEats by 230% in 2019 is another stat that should assure you that this revolution is here to stay!

In addition to the obvious business benefit of better sales, and the convenience of ordering from home for people, food delivery applications also present a plethora of other benefits.

Benefits of an on-demand food delivery app

The most obvious one is the increase in the number of sales. While it, on the surface, looks like a benefit only from a balance sheet perspective, it also brings a few other benefits. For example, the restaurant does not have to go through the hassle of handling delivery requests and messing up things. It is flawlessly handled by the app, and in all of this, it also gives traceability and accountability.

Food delivery apps foster better relationships between the customer and the business. 43% of the restaurant professionals have said that third-party apps help in building a good relationship between the customer and the restaurant business. The streamlined and modernized ordering solution has helped customers develop a very positive image towards the restaurant and the passive mediation by the food delivery app has directly contributed to the reputation of the restaurant.

The on-demand app in itself is a business, and they have a robust social media presence. Therefore, in addition to the usual brand pages that restaurants have, engaging in some promotional activities over this platform enhances their visibility and increases the chances of sales. A lot of food delivery applications have their native promotion platforms. There is no better place for a restaurant than a food delivery app to promote itself, and the app is probably the best place for a new restaurant to introduce itself. After all, any person who opens the food delivery app is a potential consumer of food!

While this might not apply at the moment, it has also been surveyed that customers who placed an online order with the restaurant are 67% more likely to visit that restaurant than those who do not use the app. This enhances the image of the restaurant beyond just a provider of food because dining at a restaurant is a holistic experience.

Features Of Online Food Delivery App

All these stats would be interesting for an aspiring entrepreneur who would like to invest their efforts in a business that is bound to bring success in the future. Before you embark on your entrepreneurial sojourn, it is important to know the key features.

As you may have known, there are three parties involved in the food delivery ecosystem: the consumer, the delivery partner, and the restaurant. The administrator oversees all these entities, and each entity is provided with a dedicated app.

The sign-up process should be made simple and easy. The user should not have any hassle in signing up using their email address or phone number or legacy credentials like Google and Facebook. The sign-up should immediately create a profile for them that will hold all the vital bits of information including but not limited to their identity, their payment methods, the usual delivery addresses, and the feedback.

The GPS is what made the entire on-demand revolution possible. The GPS should help the delivery executive in precisely reaching the restaurant and in delivering the food to the exact location of the user. The user should also be able to keep a track of the food delivery moment over the app and on a mapping interface.

The app should support digital payments for which the app should tie-up with a payment gateway that can accept payments from all major payment instruments like credit cards, debit cards, Internet banking, and wallets. The same payments should be easily credited to the bank accounts of the restaurant and for the delivery executive that depends on the food delivery up as an additional source of income.

Review and rating systems should be in place, so the user can rate the experience of delivery and the food separately.

The restaurant should be provided with an app that will help them easily manage their menu, the prizes, and the discounts. The restaurant should be able to float its own discounts in addition to the one provided by the app itself.

Conclusion

To create a food delivery app like UberEats, you can consider hiring your own development team or partnering with a company that specializes in food delivery app development. Alternatively, you can consider going for a white label clone of UberEats.

It does not take a lot of time to create an UberEats clone app. A white label clone is available as a ready-made product and you can be assured that the product does not have any glitches that might interfere with the expected basic functionality. It also saves a lot in terms of both time and money, and both these are of crucial importance at a time when the fastest one to hit the market has a greater possibility of success.

Any company that specializes in the creation of UberEats clone apps also offers customization, so you can garnish your app with visual and technical elements of your choice. All that is required of you to do is to get in touch with a company that specializes in the development and customization of UberEats loan applications, and you are all set to launch your own food delivery app like UberEats in the shortest possible time!

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