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In a fast-paced world, we need everything at our doorstep. On-demand platforms delivery is taking over traditional business. The delivery market is constantly booming and as per recent research on-demand delivery apps are expected to have a market value of 335 billion $. On-demand delivery apps are now becoming an essential part of modern life as it has multiple benefits. Given below are some benefits of on-demand delivery apps that are used every day.
Advantages of on-demand delivery apps:
Efficient
The efficiency of on-demand delivery apps is increasing. All the on-demand services offer immediate services as they have multiple features like real-time tracking, diverse payment methods, and quick delivery.
Transparent
To gain customers’ loyalty and trust. To assure transparency and develop trust, on-demand delivery apps have a feedback system. This feedback system also offers to discover gaps in their performance and solve the problems.
Swift
An on-demand service provides customers multiple services within a single app such as booking, making payments, reviewing orders, and much more. Your order is ready within some time and you will get your delivery within just a few clicks.
Types of on-demand delivery app business models
Based on the type of services types of on-demand delivery apps business models are divided into three types:
Business to consumer(B2C)
B2C apps will ease transactions of goods or services among retailers and customers. Starbucks and McDelivery are the complete illustrations of B2C apps. Starbucks app is an online self-service application that allows customers to skip the long queue by ordering and paying online and have their favorite coffee right at their doorstep.
Business to Business(B2B)
To connect with business mobile solutions B2B mobile solutions are built and this app
can also support all transactions globally. Catalant, Eventio, Cargomatic are the best
example of B2B apps. Eventio is another good example of a B2B app that assists
businesses and individuals in finding venues for any event.
Customer to consumer
With this app model, people can easily exchange goods and services. If you want to purchase or sell goods from another person, you can do it here. In this business, no entity is listed and the buyer or seller is a person. This application is being utilized by many people to save money.
Use cases and some of the top examples of an on-demand delivery app:
Multiple industries have observed their business expansion in the on-demand delivery app model.
On-demand healthcare services
These apps nowadays are in huge demand as it saves time. These applications permit users to connect with expert doctors and can get advice and medical prescriptions. The best part of this on-demand delivery solution is that it is available 24/7.
On-demand food delivery app
Having groceries and essentials delivered at any time and anywhere is the requirement of the world these days. Due to covid people order food and groceries from on-demand food delivery solution. Once the order is placed the status of the food delivery agency can be trekked while using the same app.
On-demand grocery delivery apps
With this pandemic, there is a sudden rise in the requirement for on-demand grocery delivery apps. These apps are highly useful as they provide multiple benefits such as home delivery, more payment options, an enhanced shopping experience, and more.
On-demand taxi service apps
On-demand taxi service apps have seen massive growth as it permits customers to search and book a nearby taxi with the help of GPS. Furthermore, customers can also talk with the drivers or they can text them to know the status of drivers. Users can also provide feedback and ratings of this app so that these apps can improve their system.
Transportation and logistics apps
To develop an on-demand delivery app is a lucrative business and delivery app for logistics and transportation service sends delivery packages from one place to another. With the help of all these applications, users can send or receive their parcel hassle-free anywhere and at any time.
Important Features of on-demand delivery apps
Here are some of the top features of on-demand delivery apps:
Customer’s app features
Registration
The registration process must be simple using social media account or via email id so that users can easily manage their account. A simple phone number-based registration is also the best alternative for an on-demand delivery app.
Multiple payment options
This is one of the most convenient options for the customers. For on-demand delivery apps, all the payment options must be safe, reliable, and convenient. Multiple payment options such as e-wallets, credit/debit cards, and much more are preferred.
Ratings and Review
With the help of ratings and reviews, the owner will get an idea of where to improve. Customers will share their experiences and provide ratings accordingly.
Communication
On-demand delivery apps must have messaging features so that users can directly communicate with the delivery persons.
Drivers feature
Accept/Reject features
Drivers are the most important resource of this app, they fill the gap among users and customers. Drivers have the authority to reject or accept the request.
Earning Tracker
With the help of this feature, the driver can handle their finances and they can plan their work accordingly.
Availability
The service providers can select their availability as per their time. They might offer their service on their own at their preferred time.
Order Management
Drivers must be allowed to view all the upcoming orders and choose between accepting or rejecting them.
Admin app features
Admin looks after the overall functions of the on-demand delivery apps and its features are:
Customer Support
This is one of the important features of the admin app. It permits them to communicate with clients and solve any issues they have.
Real-time tracking
This feature allows the admin to track the delivery drivers to ensure that their orders are being delivered on time.
Analytics
Admin can get an overall understanding of the app with the help of dashboard features. This permits the admin to view their total sales, user base, statistics, total revenue generated, and much more. With this admin can find their areas of enhancement and they would know where they are lagging.
Customer Mnaganet
Admin can handle activities related to customers such as offers, referral programs, discounts, and much more with the help of customer management features.
Conclusion
The on-demand economy is flourishing and it is going to be the future of e-commerce. From restaurants to healthcare, hiring cars to logistics every business is now transforming towards an on-demand business.
The advancement in technology is playing an important role in the swift process and making deliveries seamless. If you are wondering to opt for on-demand services and generate more revenue get in touch with yelowsoft. Yelowsoft has successfully developed several on-demand applications in various industries.
